Underpayments & Pass-Through Payment Recovery for Agents & Carriers
Specialized in recovering underpaid charges with detailed focus on pass-through items while preserving your business relationships.
Understanding Your Rights
As an agent or carrier in the relocation industry, you're entitled to full payment of pass-through items as mandated by the 400NG regulations since 2019. We help recover these underpayments while maintaining your valuable business relationships.
What We Recover
Our specialized recovery services focus all underpayments but detail is placed on pass-through items that must be paid in full to performing contractors. Common underpayments we recover include: Crating/Uncrating,Shuttle Service, Additional Labor, Florida Keys Service Charge, and Fuel Surcharge.
Our Process
We start with a professional, documentation-based approach:
- Initial review of your claims
- Comprehensive documentation collection
- Professional communication with debtors
- Regular updates on progress
- Strategic escalation when needed
Why Choose Us
- Industry-specific Expertise
- Professional Relationship Management
- Strong Legal Team
- Proven Recovery Strategy
- Transparent Communication
Ready to Recover Your Pass-Through Payments?
From crating to fuel surcharges, we'll help collect what you're rightfully owed while protecting your business relationships.
Stop Underpayments Before They Happen
Protect your future revenue with our comprehensive verification service add on service. At just $10 per invoice, our experts review every line item to ensure accurate payment of all charges including pass-through charges. From packing to crating to fuel surcharges, we catch discrepancies immediately, transforming potential collection issues into timely payments. Let us safeguard your bottom line while you focus on your core business.
Protect Your Revenue, Past and Future
Recover historical underpayments and ensure accurate future payments with our verification service. Let's secure your bottom line.
Common Questions About Agent & Carrier Recovery Services
How do you maintain our relationships with move managers during collections?
Our professional approach starts with comprehensive documentation and clear communication. We focus on fact-based recovery, presenting all necessary evidence upfront to facilitate quick resolution without damaging valuable business relationships.
What's the typical timeline for recovering pass-through payments?
While each case is unique, most collections are resolved within 60-90 days. Our strategic escalation process ensures we pursue your claims efficiently while maintaining professional relationships.
How far back can you help recover underpayments?
We can help recover underpayments dating back to 2019, when the 400NG regulations explicitly mandated full payment of pass-through items to performing contractors. This includes all qualifying shipments from 2019 to present.
What documentation do I need to start the recovery process?
We primarily need most of the items you already submitted when originally invoiced for the shipment, plus any data on payments received. During our initial consultation, we'll provide a detailed checklist based on your specific situation.
What makes your collection process different from general collection agencies?
We specialize exclusively in transportation and relocation industry collections, understanding the complex contracts and pass-through payment requirements. Our industry-specific expertise allows us to identify and recover underpayments that general collection agencies often miss.
Streamline Your Debt Recovery
Partner with CargoClaim Recovery to efficiently manage your trucking debt collections. Let us handle the complexities while you focus on driving your business forward.